Aloe Care Health Medical Alert Systems Review
Aloe Care Health is a new company founded in 2020 that offers an up-to-date at-home security solution. Its base station connects to a 24/7 monitoring center and works like Alexa or Google Home, with voice activation capabilities.
These two straightforward senior safety devices (one for at-home use and one for on-the-go) are ideal for older adults who don’t require high-tech features. Furthermore, caregivers can quickly check in on their users using a collaborative care app.
Features
Aloe Care Health is one of the newest medical alert systems on the market, launching in 2020. This service offers a contemporary take on in-home protection with voice activation, motion sensors, and air quality monitors – making it an ideal option for older adults or those experiencing mobility issues.
The company’s Smart Hub connects to a monitoring center via cellular service, which is available nationwide. This base station, like Alexa or Google Home, is voice-activated and includes sensors that monitor air quality and temperature in your home. Furthermore, the device consists of a pendants fall detection feature which surveys respondents highly valued.
You can pair this system with a traditional help button that comes in various colors and is water-resistant. Unfortunately, its range from the base station is only 200 feet, making it less useful for people far away from its center.
The Mobile Companion Go (formerly the Mobile Companion) is your best bet for more excellent coverage from inside and outside your house. Powered by AT&T cellular service, this device stays connected to the monitoring center wherever you are in America and also features fall detection, which you can toggle on or off in the app.
Aloe Care also offers mobile and wearable devices and an intelligent fall sensor to assist those who experience slips in their bathroom. This sensor detects when you have stopped moving and will notify the monitoring center if you cannot stand within two minutes of standing up.
The company’s collaborative care app enables you and your caregivers to monitor activities, stay informed on alerts and billing statuses, make check-in calls, or send messages to family members.
Aloe Care’s five-diamond monitoring center is reliable and fast, with a 30-second response time. Situated in Utah and Idaho, these operators can answer your calls within 30 seconds of receiving them.
Pricing
Aloe Care Health offers four medical alert system packages at various price points. Each includes a voice-activated smart hub that lets customers call for help when needed. Furthermore, the company sells a mobile companion app to monitor their homes and communicate with caregivers from one place.
Selecting a medical alert system can be daunting, but it can give you peace of mind and reduce the stress from living alone without someone to watch over you. Before making your purchase, it’s essential to consider your budget to find the right system that meets your requirements.
First, you must decide between an in-home system or a mobile device. In-home plans usually cover only a limited area and connect to either landline or cellular networks. At the same time, mobile devices offer a more excellent range and can be used anywhere there’s an internet connection.
In-home systems are ideal for those who spend most of their time at home and don’t travel often. While more costly than mobile devices, these affordable options offer peace of mind when you’re either at home or traveling.
One Call Alert’s home landline system costs just $23 per month when signed up for an annual payment plan, and there are no activation or equipment fees. Plus, it’s compatible with AARP members who can take advantage of a discount from the organization.
Finally, deciding which features are most essential to you would be best. For instance, some might opt for a system with automatic fall detection or one that reminds you when to take medications.
Some medical alert providers also offer add-ons like wall buttons and lock boxes, which may cost an additional $10 to $20 monthly. It would be best to verify which features come standard with your package before committing.
Be mindful of hidden fees or additional charges not listed on your billing statement. Most top medical alert providers don’t add these costs onto the invoice; however, it’s wise to inquire with a customer service representative about any charges you might be unaware of.
Customer service
Aloe Care Health is a relatively new player in the medical alert market, but they’ve already earned glowing customer reviews. Their devices and systems are sleek and modern, with user-friendly interfaces that make them suitable for people of all ages.
The company provides a range of monitoring plans, from portable devices to comprehensive in-home and on-the-go packages. While its programs require more money upfront than most, monthly costs are below average.
If you need emergency care, Aloe Care Health offers two levels of service: Essentials Plus or Total Care. Both systems have a smart hub, care button, mobile companion, and optional fall detection. Both options connect directly to our monitoring center or one of your preselected caregivers in case of an emergency.
These systems are voice-activated, so you can speak directly to a monitoring team member from afar by saying “Emergency” four or five times consecutively. Alternatively, you may use your mobile companion’s two-way speakers to communicate with a team member or your caregiver.
No contracts or commitments are necessary; you can cancel the service anytime with no financial loss. If you decide not to keep the system, return it within 30 days for a full refund.
It is worth noting that Medicare does not cover medical alert devices, but many private insurance companies do. To find out if your provider offers coverage for these devices, contact them directly.
Although the equipment is costly, Aloe Care offers a 30-day money-back guarantee if you don’t like the service or device. Furthermore, their equipment service plan covers repairs or replacements for users paying their monthly fees on time.
Though the company’s website is relatively new, there have been several positive reviews on Amazon and Google. Most of the comments highlight its ease of use and features like voice activation.
Aloe Care Health’s systems are designed to foster connections among family members and caregivers by offering a central platform for communication and collaboration. Users can add an unlimited number of people to their Care Circle, who will receive real-time updates on the user’s location and other pertinent information through the free mobile app.
Equipment
Aloe Care Health is one of the newest medical alert systems on the market, offering an innovative approach to at-home protection. Its voice-activated base station connects to a 24/7 monitoring center. It includes motion sensors, virality monitors, mandatary app caregivers, who can useto communicate with their loved ones through the Smart Hub.
This system is ideal for older adults who spend most of their time at home and may experience mobility issues. Its motion and air-quality sensors help caregivers detect when someone may be struggling to walk or breathe normally, and its wall-mounted fall sensor detects when someone has fallen and stopped moving.
There are various packages, such as Essentials Plus and Total Care. These include the Hub, Care Button (a wearable in-home button without a two-way speaker), and Mobile Companion on-the-go device.
Members of AARP can take advantage of discounts on some medical alert systems; be sure to speak with an AARP representative for details. Unfortunately, these systems aren’t covered by Medicare or insurance, so you will likely have to cover out-of-pocket costs.
PCMag named Aloe Care Health Essentials an Editors’ Choice, noting it as “an exceptional option” for those with mobility issues and a hectic lifestyle. It boasted a 4G cellular smart hub that allowed users to connect to the monitoring center via voice or button commands, plus it featured environmental sensors and an intuitive app.
Aloe Care Health may be a bit pricey for equipment, but their monthly service fees are reasonable and the company offers a money-back guarantee if you don’t like the system. Its monitoring centers are also open 24 hours a day, 365 days a year, and can be reached via phone, chat, or email.
Aloe Care Health’s devices stand out among other life alert systems because they can differentiate between falls and drops, decreasing the chance of false alarms. Furthermore, these products may benefit those recovering from short-term illnesses or surgeries as they provide freedom while they heal.